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Job Title :
Test Manager
Job ID :
Category :
Information Technology
Location :
SGP, Singapore SG
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

The Test Manager will be a key person in ensuring requirements are understood and quality assurance and testing principles are satisfied among your fellow Business Analysts and Business Users. To quality, you should have at least 5 years of working experience in the insurance industry, as a Business Analyst or Project Manager involved heavily in business operations processes

  • Liaise with Business analysts and Business Users to ensure requirements are understood and satisfy Quality Assurance and Testing principles providing acceptance sign off 
  • Actively participate in requirement trace ability discussions ensuring full requirement coverage in the testing phases 
  • Ensure alignment of the testing scope to all requirements and review all test plans, test scenarios, test reports and provide completeness sign-off 
  • Work closely with the development team and vendors to ensure visibility on unit tests 
  • Work closely with Business Users and Management and provide confidence in SIT and UAT planning effort, required FTE, and deliverables and enable business users to provide sign off on the UAT deliverables
  • Provide regular progress report to Business Users and Management during SIT and UAT on test execution, quality and propose recommendations where appropriate 
  • Manage the test execution plan and defect management processes across System integration, User Acceptance Testing and Non-Functional Testing 
  • Engage with stakeholders for issue and defect resolution. 
  • Escalate the impacts on quality and scheduling for any major issues or defects during testing cycles to stakeholders and provide test execution options to mitigate any additional delays 
  • Participate in all requirement meetings and facilitate defect triage for test phases 
  • Provide guidance and supervision to the Test Leads and act as a escalation point for the testing team 
  • Work with Test Lead to provide a defect analysis report post project test phase providing visibility on defect root causes and lessons learnt 
  • Educate and help the Business Users and Project Owners define quality parameters and acceptance criteria for project delivery 
  • Support Post Implementation verification by ensuring participation of business and test resources for validation exercises 


  • Degree on Business Administration, Computer Science or other related fields from any recognized University
  • Ideally 5 or more years of experience with an Insurance Company
  • 5 or more years of experience in business analysis work & project management.
  • Experienced leading a team leader in the area of work.
  • LOMA certification, preferred
  • Advanced Microsoft Office suite including MS Project and Visio

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Information Technology
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