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Job Title :
Training Officer - Makati
Job ID :
Category :
Sales Group
Location :
PHL, Makati City PH
Job Type :
Full Time
Posted On :
Job Description :

The Manulife China Bank Life Assurance Corporation (MCBL)Training Officer is responsible for delivering effective training programs for the Company's employees (both sales force and support employees). Such training must result in improvements in technical and behavioral skills. He regularly reviews with both stakeholders (the sales force and support employees) and MCBL Training Head the various training modules for relevance and makes the necessary changes in both content and delivery to meet the changing training needs of the Company's employees.
The Training Officer also assists in designing, developing, launching, conducting, evaluating, and supporting new training modules and development initiatives that answer the learning needs of the Company's employees and those of the joint venture partner.
The Training Officer is also responsible for the various administrative tasks that are essential to the department's functions.
  1. Baseline Program: Enhancement of existing learning and development programs, conduct modules for "Training on Demand" programs for FSAs, and develop/facilitate Composite FSA/Master Salesman Programs.
  2. Multiple Referros in the Branches: Along with the rest of the team, conduct the Belief Series 2 program to all China Bank Branches.
  3. Process Improvement: The Training Officer's major projects are: to enhance the Belief Series Effectiveness Report, and the Manulife YouTube Project. Aside from personal training reports, he is in charge of the team's Belief Series Effectiveness Report, payments to food concessionaires, and compilation of attendance records.
  4. Team Development: The Training Officer should actively develop his knowledge, skills and competencies. He should attend at least eight (8) hours of external training, LOMA course, perform at least ten (10) client presentations, complete two (2) projects and participate (other than as audience) in at least five (5) company events.
  5. Strengthen partnership with China Bank: As required, he will serve as facilitator, conducting the Academy's Selling Skills and Prospecting Workshops.

  • University Degree holder with at least 3 years of training work experience. It is preferrable that candidate is from the insurance industry, or has experience doing sales training.
  • Is well-versed in the training design and implementation cycle to allow him to conceptualize, design, deliver, and review for improvement the training programs.
  • Excellent communication, presentation, and interpersonal skills.
  • Well versed in various MS Office applications.
Personal qualities of integrity, credibility, flexibility, creativity, and strong work ethics
Sales Group
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