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Job Title :
Innovation Practice and Enablement Co-op - Summer 2018
Job ID :
Category :
Information Technology
Location :
Boston, MA US
Job Type :
Full Time
Posted On :
Job Description :

Innovation Practice & Enablement


The LOFT (Lab of Forward Thinking) at Manulife/John Hancock is looking for someone to join our Innovation Practice & Enablement team. Our goal and focus is bringing user-centeredness to the firm and catalyzing innovation throughout the company.


We are looking for an enthusiastic individual who can handle multiple tasks and own them, end to end. Some of your will responsibilities include organization of events like Design Thinking training sessions, Hackathons and Speaker Events.  


We practice Design Thinking and have a culture of Prototyping.


Your ideas are important. We believe good ideas come from everywhere. You will have the chance to learn how we work and apply it to your work-life.


Manulife/John Hancock is an innovative, global financial services company on the move. Recently launching into the top 30 asset management firms in the world and offering our leading private asset management capabilities to outside investors, the Investment Division looks to continue this momentum as we adapt to changing client needs. In order to accelerate our capacity for change and explore new ideas, we have launched a dedicated organization focused on innovation called the LOFT: Lab of Forward Thinking. The goal of this organization is to deliver new, valuable services and products to our customers and internal business stakeholders.



What you will be accountable for:

In this role you will work closely with the LOFT team to develop, plan, and execute programs and events that support the cultivation of innovative ideas, exploration of new opportunities, and fostering of an innovative culture across the company. Your main responsibilities will include: 

  • Planning and implementing a wide variety of programs and events, both internal and external facing

  • Assisting in developing engagement strategy and materials for programs and innovation initiatives in order to engage employees across the company   

  • Creating marketing and communication material to promote programs and innovation initiatives. 

  • Analyzing and assessing the success of the programs and ways to utilize this information for future planning 

  • Collaborating with internal and external partners to assess current state and future needs of program touch points 

  • Providing logistical and general management support as needed


The skills and qualifications you will need to be successful:

  • Entrepreneurial spirit and comfort working in a fast paced environment 

  • Excellent verbal and written communication skills

  • Ability to interact with varying levels of management, as well as external partners

  • Attention to detail, organizational skills, and ability to manage concurrent tasks while meeting tight deadlines 

  • Self-motivated and possess the ability to work both independently and collaboratively as needed  


What you will learn:

  • Innovation methodologies like Design Thinking and Lean Startup
  • You will learn how to collaborate and communicate with team members within a geographically dispersed team 

  • You will learn about how processes, systems, and operations work within a globally renowned financial services company  

  • You will learn how to plan and execute programs and events for groups of 24 to up to 200+ people


The student experience we have to offer:

  • Build a network of fellow students on coop/internship assignments.

  • Given the opportunity to volunteer and give back to the community.

  • Attend events on a monthly basis with guest speakers from various departments within our organization to further develop your skills as a professional. 

  • Learn about our culture and core values.

If any of this sounds interesting, we look forward to hearing from you!


About Manulife/John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. As of June 30, 2017, we had over $1 trillion (US$780 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers.


Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

John Hancock is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.


Information Technology
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