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Job Title :
Intermediate Business Analyst
Job ID :
Category :
Information Technology
Location :
PHQC-Manulife Building, Quezon City PH
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Summary:

The MBPS Data Shared Services is charged with:
  • Common data infrastructure and architecture
  • The Business Analyst will have primary accountability supporting data projects implementing Data Shared Services solutions
Job Responsibilities :
  • Lead business users in developing business requirements
  • Plan and execute discovery sessions 
  • Assess and document current-state 
  • Gather, document, analyse and prioritize business needs 
  • Document in various formats, including:
  • Business requirements document 
  • Data mapping 
  • Use cases 
  • Process maps
  • Translate user needs into clear, deliverable requirements
  • Identify opportunities to ensure consistency in solution delivery to multiple partners 
  • Determine solutions that contribute to immediate and strategic goals 
  • Support other key project functions
  • Functional, integration and user acceptance testing 
  • Training 
  • Implementation 
  • Warranty / project closure
  • Collaborate with competency leads within Data Shared Services to ensure standards are met
  • Data analysis
  • Develop and write basic queries 
  • Analyze and understand extracted data 
  • Identify trends and opportunities 
  • Use data to inform requirements and final solution designs
Travel – as necessary / required by the BU

  • Bachelor's degree preferably in Operations Management, Business or Engineering related courses
  • 2+ years in one or more of the following
  • Business analysis 
  • Process analysis 
  • Data analysis 
  • Operations supervisory/management
  • Project management experience is an advantage 
  • Understanding of the insurance and/or financial industry is an asset
Professional / trade qualifications
  • Qlikview certification helpful 
  • Recognized qualification in Project Management helpful 
  • LOMA helpful
Technical proficiency
  • Advanced knowledge in MS Excel and macros 
  • Qlikview or other dashboard tools is an advantage 
  • Statistical analysis and data mining packages such as SAS, SPSS, Minitab or R is an advantage
  • Ability to confidently facilitate group sessions and workshops 
  • Demonstrated knowledge and ability of business analysis techniques 
  • Knowledge of Business Process Modelling and Notation (BPMN) and other related notations 
  • Knowledge of descriptive statistics and use of appropriate charts/visuals for effective reporting 
  • Understanding of data analytics techniques is an advantage
  • Regression analysis 
  • Correlation 
  • Time series forecasting 
  • Supervised and unsupervised machine learning
  • Strong analytical and problem solving skills 
  • Ability to collaborate effectively 
  • Fast learner 
  • Highly organized 
  • Above average written and oral communication skills in the English language
About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Information Technology
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