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Job Title :
Senior Technical Lead/Systems Engineer
Job ID :
Category :
Information Technology
Location :
Boston, MA US
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference in a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

The Senior Technical Lead/Systems Engineer in John Hancock Insurance will lead the technical design and development of complex solutions, ensuring they are delivered on time, within budget, and meet quality targets.  The Senior Technical Lead/Systems Engineer will provide expert technical and business consulting services across multiple applications within JH Insurance, and act as an IS technical liaison to the Program and Project Managers, vendors, JH Technology Office architects, and business partner leaders.



  • Lead development efforts and deliverables on complex solutions within a Scaled Agile framework
  • Provide strong oversight and ownership of coding efforts, and technical solutions
  • Contribute to the development of system components as needed
  • Accountable for solving for all technical aspects and delivery
  • Serve as an escalation point for technical impediments
  • Accountable for the articulation of the solutions, to various levels
  • Delegate structured assignments and monitor the progress
  • Develop and ensure JH Insurance development standards and practices are adhered to by the development team, i.e. DevOps, coding, code management, and documentation
  • Provide solutions based on strong technical acumen and technical currency in a variety of technologies
  • Exposure to Mobile and Cloud application platforms
  • In conjunction with Enterprise, Solution, and Data Architects, drill down to provide solutions for a variety of efforts across the JH Insurance application and project portfolios for transformation initiatives
  • Ensure the technical activities of the Agile Release Train are aligned with approved architectural designs.
  • Create technical and strategy documents to articulate the solutions and guide implementations as needed to meet requirements.
  • Develop strong technical application and product knowledge across the Insurance portfolio.
  • Challenge our technology partners and vendors to derive maximum value.
  • Evaluate vendor solutions and work with vendors as necessary
  • Provide guidance to onshore, offshore, and near shore development service providers as necessary
  • Provide strong insurance business acumen, and customer focus.
  • Provide governance for troubleshooting complex system issues as necessary
  • Develop or contribute to business cases, roadmaps and proposals which may include presentations to senior management.
  • Demonstrate effective collaboration, communication, presentation, negotiation and influencing skills at various levels from developers to the project managers to the CIO of Insurance.
  • Collaboration with Business, Technical, and Security Architects and Risk SMEs, to manage risk identification and risk mitigation tactics associated with the designs.
  • Collaboration with architects and SMEs who manage the infrastructure and technology to develop strategies that meet the needs of the Agile Release Train, while taking the economic view and aligning with Value Stream objectives.


About John Hancock Financial and Manulife


John Hancock is a division of Manulife, a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Operating as Manulife in Canada and Asia, and primarily as John Hancock in the United States, our group of companies offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. Assets under management and administration by Manulife and its subsidiaries were over $1 trillion (US$780 billion) as of June 30, 2017. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at


The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers and administers a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at





  • 5+ years of progressive experience in a diverse technical role
  • 2+ years of experience in a technical leadership role with strong hands-on experience as a developer working on JAVA or .NET Framework standards and technologies - JAVA (EE), Spring, C#.NET, ASP.NET, AngularJS, SQLServer, Oracle, DB2, Microservices, Web Services, Cloud Platforms, AJAX, JQUERY, XML/JSON, HTML, CSS
  • Previous experience in new development, maintenance and infrastructure support roles which may have included project leadership
  • Minimum 4-year college degree, preferably in a technical field, from an accredited college/university
  • MS in a technical field a plus
Information Technology
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