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Job Title :
Global Client Reporting Analyst
Job ID :
Category :
Business Operations
Location :
PHQC-Manulife Building, Quezon City PH
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. 

Job Description Summary

The Global Client Reporting analyst performs client report production under supervision on a timely, complete and accurate manner for both internal and external clients. This includes preparation of periodic client reports and fact sheet through gathering, validating and consolidating various source data from different groups across all regions. The role is also responsible for liaising and coordinating with different functions such as Middle Offices, Reconciliation, Transaction Processing and Performance teams. The global client reporting analyst must demonstrate a commitment to extraordinary attention to detail, an exceptional work ethic and positive attitude. 

Key Accountabilities: 
  • Prepare and perform quality checking in fact sheet reports that shows fund performance and holdings for ILAS (Investment Linked Assurance Scheme), MGF, MAF and MHK.
  • Prepare the periodic Investment Management Report to Institutional Clients managed by Manulife Asset Management such as pension plans, foundation, endowments, financial institutions and other institutional investors.
  • Generate tailor reports from Portia system to different investment group
  • Ensure the accounting system meet the Indonesia Regulatory Requirement on Tax Calculation on fixed income securities’ accrued interest and gain on maturity thru reconciliation of manual database and recommend the correct adjustment entries on a daily basis.
  • Coordinate with various internal and external teams to ensure all data is collated, checked and presented per internal SLAs in order to meet client reporting deadlines.
  • Identify and escalate possible issues in data accuracy and presentation of client report.
  • Assist process and data improvement projects.
  • Respond to inquiries, on both a recurring and ad hoc basis related to client reporting.

  • A graduate of any Bachelor’s degree in Financial related courses (Accounting, Business Management, Finance, etc)
  • A minimum of 1 years relevant work experience.
  • Knowledge in securities instruments/settlements and banking process. 
  • Strong communication skills
  • Candidate must have good organizational and time management skills with the ability to be and to work independently and meet tight deadlines.
  • Candidate must demonstrate problem solving skills.
  • Keen to details that can able to identify issues on data and formatting/presentation
  • Client focused with the ability to prioritize responsibilities.
Technical Skills:

I.T. Literacy
  • Intermediate to advanced MS Excel skills
Investment Management 
  • Understands the concepts surrounding asset management operations from the front office to back office
  • Possesses a fundamental understanding of investment styles, models and risks basic telephony skills
Minimum Skills Requirements to Go-live:

Tools Specific Knowledge:
  • Able to use Microstrategy in client report preparation 
  • Able to use Portia to run transactions and holdings reports
  • Able to use Bloomberg
Product Specific Knowledge:
  • Candidate must have comprehensive product knowledge of funds and features
Process Specific Knowledge:
  • Gather needed source data be able to accurately produce periodic client reports
Additional Details: 
  • The candidate should be willing to work in Diliman, Quezon City
  • The candidate should be willing to work for a rotating schedule
About Manulife 

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. 

Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially. 
Business Operations
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