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Job Title :
SIEM Engineer
Job ID :
Category :
Information Technology
Location :
Boston, MA US
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
The Security Operations team is responsible for managing operational cybersecurity monitoring, investigation, and security incident response across Manulife. The SIEM Engineer will be part of this global team, focused on the 24x7 operation and maintenance of Manulife's Security Monitoring Infrastructure. This role will report to AVP, Global Cyber Security.
Responsibilities for this role include:
  • Act as the local subject matter expert and ambassador for our global SIEM solution.
  • Actively engage with the SOC on potential issues and items to investigate.
  • Maintain SIEM operations, documentation and knowledge of the latest active security threats.
  • Assist in troubleshooting and problem solving a wide variety of client issues and issues affecting the security of our computing resources.
  • Provide technical and operational security support to IT, Engineering, Legal, and business units.
  • Implement analytics-based rules to enhance and maintain visibility for the Information Security team across endpoint & network activity and audit logs.
  • Perform analyses against large data sets to identify potentially malicious behavior.
  • Implement and communicate best practice on SIEM and Enterprise Security products to both technical and non-technical personnel.
  • Actively audit log sources to ensure all infrastructure log data is properly flowing into the SIEM. 
  • Develop and maintain content and reporting.
  • Provide investigative support via SIEM to SOC and Security Analysts.
  • Off-hours and Weekend support as required to support investigations and SIEM upgrades.
Requirements for this role are as follows:
  • 4+ years of experience administering SIEM technologies in a complex global environment.
  • Experience building, implementing and tuning SIEM event correlation rules, logic, and content in a large environment to filter out false positives and known errors.
  • Experience creating scheduled and ad-hoc reporting with SIEM tools.
  • Strong knowledge of networking and web related protocols, open-source command line utilities and scripting languages, network security controls, and log management and SIEM solutions (e.g. Arcsight, ELK, Syslog-ng, etc).
  • CISSP and/or GIAC Certifications preferred.
  • Bachelor’s Degree or equivalent work experience.
  • Experience with computer forensics and investigations.
  • Experience with change management policies and procedures.
  • Experience with Cloud services such as Azure, Softlayer, or AWS.
  • Excellent verbal, interpersonal, and written communication skills.
  • Excellent analytical, problem-solving and decision-making capabilities.
  • Can effectively work self-sufficiently across a geographically distributed team environment.
  • A results oriented, high energy individual who takes pride in their work.
  • Familiarity with DevOps is a plus.
  • Professional experience working with networks and network architecture is a plus.
  • Vendor certification(s) in an enterprise SIEM product is a plus.
About John Hancock Financial and Manulife
John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were over $1.04 trillion (US$829.4 billion) as of December 31, 2017. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at
One of the largest life insurers in the United States, John Hancock supports approximately 10.7 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and college savings plans. We also offer advice through Signator, a network of independent financial advisors. Additional information about John Hancock may be found at
Agency submissions and contacts are by invitation only and must be initiated by John Hancock's Recruiting Department only.  Unsolicited agency submissions will not be honored.

Information Technology
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