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Job Title :
Director Financial Control Compliance (Head of SOX PMO)
Job ID :
Category :
Location :
Toronto, ON CA
Job Type :
Full Time
Posted On :
Job Description :

This role can be located in either Toronto, Waterloo or Boston
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
General Accountability:
The Director Financial Control Compliance heads the SOX/MAR PMO (Project Management Office) and is responsible for the oversight of planning, testing and assessing the adequacy of the Company's internal control environment for financial reporting to ensure compliance with regulatory requirements such as Sarbanes-Oxley (SOX) and NAIC Model Audit Rule (MAR). This allows management to attest to the effectiveness of internal controls.
The Audit Services function, which includes the SOX and MAR programs, provides added value by working with management at all levels to improve the management of controllable risks. The function provides a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for overseeing the management of risk.
  • Accountable for the delivery of high quality, professional and cost-effective value-added risk-based SOX and MAR testing throughout the company. 
  • Develop SOX/MAR policies, methodology, strategy and direction; continually improve SOX/MAR administration processes leveraging technology to the fullest.
  • Coordinate the annual financial controls planning process with the teams in Audit Services, management and the external auditor.
  • Manage the overall progress of the SOX/ MAR program, escalate delays and risks to the plan. Oversee the monthly reporting to key stakeholders of the overall progress of the program.
  • Manage the ongoing SOX/MAR program meetings and communications between the external auditors, management and Audit Services teams.
  • Work with Audit Services teams to ensure consistency of SOX/MAR processes, testing, documentation and resolution of deficiencies; identify anomalies across the divisions and implement actions to address these.
  • Develop an understanding of the various division, business units and legal entities as they related to financial reporting.
  • Understand the SOX/MAR scope of each business unit and monitor the changes in processes that will impact SOX/MAR testing.
  • Provide leadership on ways to further improve the effectiveness, efficiency and consistency of SOX/MAR testing across all divisions.
  • Work closely with all members of senior management in the audit group to execute the SOX/MAR program and assist with integrating it into their annual plans.
  • Assist with the preparation of relevant sections of MFC Audit Committee reports for review by the Chief Auditor.
  • Recruit high-caliber staff and provide appropriate development and training.
  • Manage staff and budget resources efficiently, economically and effectively.


  • Collaborating with management and the external auditors to obtain a consensus on establishing the problem, risks exposure, and corresponding recommendation to resolve the risk exposure.
  • Managing management’s expectations regarding deadlines and deliverables.
  • Establishing a high level of credibility and building professional relationships with management and the external auditors.
  • Prioritization and time management in a multi-tasking environment; meeting SOX/MAR program commitments while maintaining flexibility in audit schedules to meet changing priorities.
  • Driving continuous improvement in quality and cost effectiveness of services provided.
  • Exercising and demonstrating sound professional judgment.
  • Keeping current with new testing strategies, company policies and procedures, regulatory requirements, and knowledge of risk management issues in the insurance industry.

Position Dimensions (Organizational Impact):

  • Manage SOX/MAR PMO staff.
  • Direct and continual dealings with senior executives across the company to discuss opportunities to improve SOX/MAR processes and testing efficiencies.
  • Special work may be performed at the request of external auditors or the regulators in addition to planned SOX/MAR work.

  • Strong project management skills and previous experience in a similar role required.
  • Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make value-added and practical recommendations and influence management to take appropriate actions on recommendations. 
  • Excellent knowledge of SOX/MAR methodologies, control frameworks and risk management practices, and regulatory requirements.
  • Knowledge of IFRS and NAIC MAR requirements applicable to the insurance industry. 
  • Demonstrated ability to work effectively in diverse environments and cultures.
  • Ability to effectively communicate ideas and recommendations orally and in writing, at Division and Corporate levels, and to listen and consider ideas of others.
  • Results oriented; ability to balance multiple priorities and projects.
  • Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels to Corporate EVP, Division General Manager and CFO and business unit SVPs, VPs and AVPs.
  • Proven leadership and management skills in achieving departmental, project and individual objectives, and in developing staff.
  • University degree plus a recognized accounting (CA, CPA, CMA, CGA) designation is preferred, with 10 years business experience including 4 years at a management level.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had approximately 34,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of December 31, 2017, we had over $1.04 trillion (US$829.4 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
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