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Job Title :
Property Manager
Job ID :
Category :
Property & Resources Mgmt
Location :
Washington, DC US
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Definition of Position:
The Property Manager is the on-site representative of ownership responsible for all aspects of the tenant relations, building operations and maintenance, property improvement, tenant build-outs, expense management, contract administration and staff supervision.
Reports directly to the Property Director.  The property Manager is responsible for the supervision of all building staff and contractors of the building.
Essential Duties:
Duties may include, but are not limited to, the following:
  • Represent the ownership of the building.
  • Maximize income.
  • Coordinate tenant relations.
  • Establish and maintain a professional relationship with tenant representatives by visiting each tenant contact on a regular basis.
  • Be familiar with all lease terms and requirements.
  • Coordinate tenant relation activities.
  • Inspect all areas of the building on a regular basis.
  • Ensure that the building mechanical systems and grounds are clean, secure, energy efficient, operating properly and in compliance with building codes.
  • Oversee property improvements and build outs.
  • Oversee property maintenance
  • Maintain vacant space in secured and marketable condition at all times.
  • Maintain emergency procedures guidelines.
  • Maintain garage operations and procedures.
  • Prepare yearly income and expense budgets.
  • Manage monthly expenses according to the budget.
  • Issue monthly operating reports to management.
  • Pursue rent collection and other receivables.
  • Prepare tenant rent letters and reconciliation’s.
  • Issue, track and approve purchase orders.
  • Coordinate all service contracts.
  • Know the specifications of all service agreements.
  • Ensure all contractors are meeting the specified terms of all agreements.
  • Renew or re-bid service contracts upon expiration.
  • Hire, train and supervise administrative assistant.
  • Supervise entire building staff, including contract personnel, such as security staff, concierge, etc.

Minimum Qualifications:


Knowledge of:

  • Administrative and management principles, theories and practices.
  • Management and supervisory practices and principles.
  • Budgetary and long range planning.
  • Building heating, ventilation and air conditioning systems.
  • Construction processes, including reading of drawings, blueprints, and schematics.
Ability to:
  • Effectively communicate.
  • Organize and administer the overall building operations of a class “A” office building.
  • Organize and complete multiple tasks.
  • Work extensively with computers, office equipment and operational systems.
Experience and Education:
  • A Bachelor’s degree in Business Administration, Business Management or related field is required. 
  • A minimum of 5 years of commercial real estate experience, and a minimum of three years management experience. 
  • Previous experience in property management on a scale of no less than 250,000 to 500,000 square feet also required.
Licenses and Certificates:
  • No licenses are required for this position.
  • RPA or CPM designations are a plus. 
  • Any equivalent combination of experience, training and/or education may be approved by Human Resources.


About John Hancock Financial and Manulife  
John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were over $1.04 trillion (US$829.4 billion) as of December 31, 2017. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at
One of the largest life insurers in the United States, John Hancock supports approximately 10.7 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and college savings plans. We also offer advice through Signator, a network of independent financial advisors. Additional information about John Hancock may be found at
Agency submissions and contacts are by invitation only and must be initiated by John Hancock's Recruiting Department only.  Unsolicited agency submissions will not be honored.

Property & Resources Mgmt
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