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Job Title :
Senior Technical Report Developer
Job ID :
Category :
Human Resources
Location :
Waterloo, ON CA
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Role Description
Manulife‚Äôs HR Workforce Analytics team is looking for Senior Technical Report Developer to lead the technical design and development of reporting solutions within Workday, Salesforce, Cornerstone and other HR systems.  This role will consult on interpreting business requirements, assessing technical viability and solution options and developing reports and dashboards within company systems to meet the business needs.  
Key Responsibilities:
  • Consult with global clients to gather and interpret requirements
  • Leverage technical skills to create custom report and data solutions
  • Perform detailed end to end testing
  • Partner with HR colleagues on projects to deliver efficient global data and reporting solutions
  • Provide technical consulting, impact analysis and trouble shooting
  • Negotiate and manage delivery dates
  • Actively research best practices and new functionality enhancements within   Workday and develop recommendations for adoption and application of that functionality
  • Troubleshoot escalated technical issues and investigate root causes
  • Help identify and resolve data integrity exposures and issues
  • Develop and execute system regression testing; including Workday calculated fields, and system upgrades
  • Document detailed procedures and test plans to ensure best in class standards

  • Strong aptitude with Workday calculated fields and Workday report development
  • Specialized knowledge of HR systems and query tools
  • Advanced Microsoft application skills with demonstrated aptitude with Excel macros
  • Experience with Salesforce, Taleo, Oracle BI/Report development, Power BI, Adobe Professional / Editor, SQL and other related tools
  • Excellent testing skills including data gathering, problem solving, test plan creation and execution
  • General knowledge of the various Human Resource functions, processes and programs would be helpful
  • Strong Consulting and business skills
  • Strong analytical and problem solving skills
  • Proven ability to document and present technical solutions
  • Adept at collecting, organizing, consolidating and interpreting information
  • Excellent interpersonal skills with high level of professionalism and customer focus
  • Proven self-starter who takes initiative and thrives in a fast-paced environment 
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had approximately 34,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of December 31, 2017, we had over $1.04 trillion (US$829.4 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Human Resources
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