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Job Title :
Senior Reporting Analyst
Job ID :
Category :
Business Operations
Location :
PHQC-Manulife Building, Quezon City PH
Job Type :
Full Time
Posted On :
Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Summary
Reporting to the Director, MBPS Advanced Analytics, and working closely with the Director, JH RPS Reporting and Business Intelligence, the Senior Reporting Analyst is responsible for creating/distributing daily, weekly and monthly reports.  This role also manages communications from stakeholders to provide ongoing timely assistance to inquiries by leveraging business insights and reporting expertise. The desired qualifications and anticipated job responsibilities are listed below.  Interested candidates may submit their application by following the link to the Careers page at
Key Accountabilities
  • Compiles information and quantitatively analyzes data, creating reports for Business Intelligence team
  • Responsible for creation, QA and distribution of reports
  • Perform select data mining activities, drawing correlations within datasets
  • Interacts with stakeholders to understand their information needs, investigate requests and respond to inquiries/requests
  • Leverages SQL, Access and other reporting tools to build and enhance data queries and reports
  • Manage reporting user base, including intranet user administration and email report distribution lists
  • Assist team with quality assurance of dashboards and reports, ensuring seamless user experience
  • Maintain sales team tables and files that drive reporting
  • Partner with Analysts on ad-hoc projects as necessary

  • Knowledge of reporting & sales metrics
  • Proficiency in MS Access, MS Excel, and other reporting technologies
  • Experience in data extraction, manipulation, and reporting
  • Strong organization and project management skills. 
  • Excellent customer focus and a commitment to quality while still meeting deadlines
  • Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others
  • Ability to work independently
  • Knowledge of SQL and other relational database technologies preferred but not required
  • Retirement plan services industry preferred but not required
About Manulife 
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong
Manulife is committed to supporting a culture of diversity and accessibility across the organization.?? It is our priority to remove barriers to provide equal access to employment.? A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially. 

Business Operations
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