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Manulife’s Investment Division has embarked on an exciting journey that will transform the organization by harnessing the power of data and related analytics. This transformation is a key strategic enabler and we are looking for individuals who are passionate about joining the team that will lead this journey.
Investment Division Overview
Manulife's Investment Division manages the Company’s General Fund on-balance sheets assets (GA) and through Manulife Asset Management, manages assets for institutional clients and investment funds in key markets around the world. Manulife Asset management also provides investment management services to affiliates’ retail clients through product offerings of Manulife and John Hancock. The Division manages a broad range of investments including public and private bonds, public and private equities, mortgages, real estate, oil and gas, infrastructure, timberland, farmland and asset allocation strategies. The Division has physical presence in key international financial centers, including Canada, the United States, Hong Kong, Japan, the United Kingdom, Australia and throughout South-East Asia. The Investment Division is a significant market player with more than C$1 trillion in assets under management.
Overview of the Role
The Chief Data Office in close partnership with key business stakeholders, Global Investment Operations and Information Services will support the transformation of the organization to ensure data is leveraged as a strategic asset supporting our business goals.
Reporting to the AVP, Head of Data Governance, the Director, Data Governance and Quality will be a key member of a senior team of data professionals responsible for establishing and driving the successful adoption of the data governance program for Manulife’s Investment Division. They will couple their experience in Data Governance (DG) and Data Quality (DQ) with a solid understanding of the Investment Division’s business and operations to enable deployment with a focus on delivering business value.
- Lead the establishment of the Investment Division data quality program, including framework, policies, processes, and tools
- Apply change management principles and utilize appropriate messaging/positioning to drive adoption of complex, unfamiliar concepts with a broad stakeholder group
- Rapidly explore, learn, and deploy innovative approaches and tools to support deployment of DG and DQ activities across business stakeholder groups
- Contribute to the development of the communications and training needed to support the deployment of data governance and data quality
- Participate in discussions with stakeholders to convey DG and DQ concepts and drive adoption
- Ensure the DQ concepts and deployment remains tightly integrated and aligned with the division’s overall DG approach
- Lead or support executive-level data council or working group discussions
- Collaborate with all groups within the Chief Data Office to ensure alignment across data functions and delivery of the group’s overall objectives
- Lead or support cross-functional initiatives across the Chief Data Office to support the group’s overall objectives
- Promote organizational excellence through development of a culture of accountability, innovation and teamwork
- Build strong employee involvement, engagement and collaboration within and across teams.
- Support the successful implementation of the Global Optimization initiative as required
- Undergraduate degree in business, economics, engineering, or a quantitative discipline with asset management or financial services industry experience; CFA and/or MBA is an asset
- Experience in the deployment of data governance and data quality programs
- Experience with using and deployment of best of breed DQ tools
- Experience in the implementation of transformational initiatives requiring ongoing change management preferably related to data governance and quality
- Ability to analyze and decipher structured and unstructured data across the division’s data sources to drive DG and DQ efforts
- Ability to explore, learn, and implement innovative approaches and tools to deploy DQ capabilities across the division
- Experience bridging business and technology worlds with the ability to effectively collaborate across teams to achieve desired outcomes
- Confidence when dealing with investment professionals and senior management; ability to constructively challenge and influence stakeholders
- Tenacity to push past challenges while maintaining focus on the objective is essential
- Strong leadership, communication, and presentation skills
- Familiarly with DQ, reporting, and Metadata tools
- Proficient in PowerPoint, Word, Excel, Visio
- Prior consulting or advisory experience is an asset
- Knowledge and experience with asset management systems and platforms is also an asset
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had approximately 34,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of December 31, 2017, we had over $1.04 trillion (US$829.4 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.