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Job Title :
Specialist, Sales Support
Job ID :
Category :
Sales Group
Location :
Dist.7, 65 VN
Job Type :
Full Time
Posted On :
Job Description :


Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Duties and Responsibilities

  • Liaise with Business Development Managers/Sales Managers/ Tele Sales Team Leader where necessary to proceed recruitment process.
  • Co-ordinate with Sales Head/Sales Managers to arrange candidate for initial training
  • Be responsible for conducting and delivering key training sessions (product, process, soft skills) for the channel partners and internal staff
  • Be responsible for licensing for new IO/IS, managing training logistics and coordinate with the MLV Training Team to learn best practice/ superior training programs, customize and cascade for Partnership Distribution department
  • Support Sales Managers by participating to join field-work activities with sales force (IS/ IO and Banks sales staff) on a regular and periodic basis
  • Be responsible for recording training data
  • Daily admin work
  • Other assignments as business/ department requires
Reporting to: Manager, Admin and Customer Service
Location: 75 Hoang Van Thai, Tan Phu ward, Dictrict 7, Ho Chi Minh city


  • A good bachelor degree majoring in marketing, Finance,
  • Business management


  • Preferably obtain some basic life insurance qualifications


  • Conduct Stand up training
  • Ability to interact with many people and various levels
  • Strong communication skills with ability to communicate confidently at all levels
  • Analytical
  • Able to see things from the point of view of others


  • Work in insurance company for at least  1 year
  • Training/sales experience in life insurance
  • Bancassurance or Telemarketing


  • Strong knowledge of Microsoft excel Power point, Word


  • Internal:
  • Within the department
  • Other departments, namely Underwriting, Finance, Agency Training…
  • External:
  • Banks
  • Other business partner
About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Sales Group
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