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Job Title :
Supervisor, NB & Underwriting
Job ID :
Category :
Location :
Dist.7, 65 VN
Job Type :
Full Time
Posted On :
Job Description :


Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Specifications:

  • The major responsibilities include building a strong UW & Clinics service in NB department across the Company, mainly in the Middle and South of Vietnam, technically consulting clinics in the North; ensuring that the Company achieves industry leading UW and Clinics standards measured against competitors’ benchmarks; meeting or exceeding service expectation of policyholders and all other distribution channels. These objectives are to be achieved with improved productivity, unit costs and strong compliance with all corporate and regulatory requirements.
  • In addition to the above, the Supervisor, NB & Underwriting will also be assigned special projects from time to time.
  • Effective management all the underwriters under his/her charge, ensuring high quality service standards and service efficiency, reviewing and revising specific objectives where necessary
  • Staff development and cross training opportunities.
  • Ensure appropriate support and procedures are updated
  • Ensure compliance with all corporate and regulatory guidelines re UW and Clinics
  • Effective and efficient support for all distribution channels, managing the relationship Agency Leaders, the Alternative Distribution department, and all other distributions
  • Ensure underwriting cases are processed in accordance with the corporate guidelines and standards
  • Other tasks and projects that may be assigned from time to time

Reporting to: Director, NB & Underwriting
Location: 75 Hoang Van Thai, Tan Phu ward, Dictrict 7, Ho Chi Minh city


  • A good university degree            


  • Minimum 3 years work experience in a life insurance or financial
  • Services environment at senior position


  • Professional insurance or financial qualifications


  • For office requirements


  • Analytical, resourceful and fast learner
  • Leadership and good communication skills
  • Independent and has the ability to work under pressure             


  • Internal & External:
  • Ability to interact and deal with people at all levels

About Manulife 

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers. 

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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