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Job Title :
Inbound Call Center, Staff
Job ID :
1803973
Category :
Business Operations
Location :
IDN, Jakarta ID
Job Type :
Full Time
Posted On :
4-16-2018
Job Description :
Description

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

 

Job Requirement:
 
The role will be expected to manage inbound customer care call coming from the customers, which: 
 
- Responding to incoming calls from customers, which come from the customers in regard inquiries, information, data updates and many things.
- To provide relevant information according to customer inquiries incoming call
- To take initiate on relevant escalation in a proper way, for some cases which required higher authorities advice or action
- To reach some specific inbound call number in daily, weekly and monthly
- To provide relevant and timely manner reporting on activities
 
Qualifications

Requirements :
 
-   Minimum Bachelor degree graduated from any studies
-  Good literate with computer in specific Ms Word and Excel
-  Have a strong communication skill
-  Capable to work in high pace working environment and repetitive task
- Experienced working for customer care, inbound marketing staff or inside sales will be highly appreciated

Category:
Business Operations
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